Service Delivery Policy
All Future Academy services are fully digital and provided online. This page explains how and when the service reaches the student after registration and payment.
Nature of the service
We provide online Islamic educational programs and courses (lessons, curricula, live and recorded classes, teacher follow-up). We do not sell physical products and do not ship any goods.
How the service is delivered
- Once payment is confirmed and enrollment is complete, the student account is activated on the platform immediately.
- The student accesses lessons, curricula and materials from their student dashboard.
- Live and recorded classes are made available through links inside the platform, per the schedule.
Delivery time
Activation is instant after a card payment is confirmed through the gateway (usually within minutes). Bank-transfer or wallet payments made by uploading a receipt are activated after the admin reviews the receipt, within a short time.
No physical shipping
As all services are electronic, there is no physical shipping, no delivery addresses and no shipping fees. Delivery is entirely online within the platform.
Access issues
If you experience any delay or issue accessing the service after completing payment, contact us using the details below and we will resolve it promptly.
Delivery enquiries
For any question about activating your account or accessing your services: